Suddenly Remote: Accessing Software and Getting IT Help
Need help accessing or troubleshooting software now that you’ve gone remote? Not to worry! The Tufts Technology Services 24/7 Support Desk is still available to assist you. Just call 617-627-3376 or email it@tufts.edu with your request. The Support Desk can help with software installations and troubleshooting software issues.
Need some software? Tufts offers free or discounted access to a variety of programs. If you can’t install something yourself, just contact the Support Desk. Some available programs you might find useful are:
Adobe Creative Cloud (free access for Tufts students through May 31, 2020)
STATA (temporary licenses are available for students using STATA in a course through June 1, 2020)
Need access to specialized software or don’t want something installed on your computer? Don’t forget about the Tufts Virtual Lab! Many programs are available for remote access, including:
- ArcGIS
- SAS
- SPSS
- STATA
- Tableau Desktop (Lab license)