Prof. Alnoor Ebrahim for ImpactAlpha – “Measure Better” Series

Impact investors can gain real feedback from their portfolio companies’ customers. Do they want it?

Prof. Alnoor Ebrahim

“The single most important feature of Lean Data is its focus on listening to customers in order to serve them better,” writes Alnoor Ebrahim, a professor Tufts’ Fletcher School. Acumen’s Lean Data methodology is no silver bullet, he says, and “is better seen as a complement to evaluation approaches such as randomized control trials rather than a substitute.”

Read more in the ImpactAlpha “Measure Better” series, including from Prof. Ebrahim