Currently viewing the tag: "book requests"

What is mail delivery, and who can request it?

Hirsh Library has implemented a mail delivery service.  Students, faculty, and staff are able to request books from any Tufts library to be delivered to them by UPS. This service is meant to serve users who cannot come to campus to pick up their own requests during this time of COVID-19.

We are limited in providing this service to only mailing addresses in the United States. Because of issues with customs and the expense involved, we cannot ship to international destinations. If you need delivery internationally please contact us to discuss your needs further.

How do I request mail delivery?

Begin by searching for a book in JumboSearch. Once you have located your book, select Request Item (you will need to log in to see the Request Item button). Using the dropdown arrow under Pickup Location, select Home Address.

Requesting a book online in the library catalogUsing the dropdown menu to choose a delivery location of a library book from the online catalog

Once we have prepared your books for delivery, we will email you to ask you for your current mailing address, phone number, and email. We need this information to create a shipment for you in UPS. We will save your contact information in your library account until the end of the semester in order to facilitate any future deliveries we make to you. If your contact information changes at any point, please contact us at before you make your next request. When you are finished with your books, just use the enclosed return mailing label and drop the book off at the UPS near you.

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Recently, the Tufts University libraries banded together and instituted an entirely new way to order books from within our library system. You no longer have to log into ILLiad to order a book from Tisch, Ginn, Vet, or any of the other Tufts University libraries – for now on, it’s is as easy as 1-2-3!

Step 1: Once you’ve searched the catalog and found the book is only at one of the other libraries, click the “Request Item” button at the top of the page.Request Book


Step 2: Log in, using either your UTLN or your Tufts barcode info.Log In Screen


Step 3: Make sure your location on the drop-down menu says “Hirsh Health Sciences Library,” add a date if it’s a dated request (for instance, if it’s for a research paper, and won’t be any use after the paper’s due date passes), and click Submit. You’re done!Submit

You’re all set! If the book is available, then your request will generally show up in around 2 – 3 business days. Feel free to visit the desk or call us at 617.636.6706 if you have any questions or run into any problems.

Happy requesting!



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