New Year, New Service Model: Librarians On Call

It’s a new academic year here at Tufts’ Health Sciences Campus and the HHSL is piloting a new service model. You may have noticed that early in the mornings or late in the afternoons we only have one person on the service desk. Or perhaps you’ve noticed a lack of familiar librarian faces on the 4th floor.

Never fear! The HHSL librarians are alive and well and ready to serve you still!

This year we are piloting a service model where the librarians are largely “on call” – much like our resident and doctor patrons. If you need help from a librarian, please come to the 4th floor desk and the librarian on call will be happy to assist you. (It is not an inconvenience when a patron asks for help – it’s our job and we love to do it!)

You can also email, call, or chat with a librarian if you can’t come see us in the library.