For GIS support or questions, please contact DataLabemail@example.com
If you are having technical difficulties with a computer in the Data Lab, please first see the Student Lab Assistant. If the Lab Assistant is not present, please email firstname.lastname@example.org.
FAQ for Common Problems in the Lab
How do I use Adobe Products?!
Adobe has changed the way they license their products. Here are instruction for students and for faculty/staff. Please note that the process is different for students than it is for faculty/staff.
I cannot unzip a MassGIS zipped file (.exe)
Executable files (.exe) cannot be opened and installed in the lab. Double clicking on a MassGIS zipped .exe for instance will not unzip the file. Instead, right-click on the .exe file and look for an option to open or extract it with PowerArchiver.
The files must be unzipped to your personal directory (H: Drive) and cannot be unzipped to the Desktop.
I cannot print to the plotter.
Only Lab Assistants and administrators can print to the plotter.