Being aware that, though the busiest two weeks of the year have just passed, we’re not exactly in a period of rest and relaxation, I checked my email early this morning. There was a message from an applicant who had received a message from the Office, so he knows his decision has been posted, but he can’t access the decision.
I forwarded the message to tech-guru Roxana, who says: “This is a technical problem that our IT people would have to fix. It could be that everyone is trying to check their account at the same time, and it’s causing the server to crash. I’ll send an email to our tech team and see if they can do anything from home. Technical difficulties happen when 1800 people try to check one site at the same time.”
In other words, we’re on the case…but we also need to ask for your patience. We managed to get many (but not all!) decisions out yesterday, but now we’re encountering a glitch, as well as the fact that there are people wondering why they haven’t heard. The IT people to whom Roxana referred are not part of Fletcher Admissions — it’s the team that supports the application for all Tufts University grad schools — so we can’t solve the problem “in-house.”
The final decisions will be posted Monday morning (barring unforeseen systems problems). The glitches affecting applicants whose decisions have been posted may be cleared today or tomorrow, but will certainly be fixed on Monday.
Thank you for hanging in there patiently!
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